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With excellent training in the operation of sophisticated computer systems, this is an IT job unlike any in the civilian world.

  • Service
  • Specialisation
    Intelligence, IT and Communications
  • Location
    Linton, Burnham
  • Starting Salary
  • Upcoming Intake
    01 March, 2021
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About the role

As an Information Systems Operator (ISOP) your role is to provide technical IT support to the NZ Army's Communication Information Systems (CIS) fleet.

As an ISOP you will work in team environments, often in high pressure situations, to ensure integral IT services and applications are open and maintained at tactical, operational and strategic levels of conflict.

During your training you will learn everything required to provide the full range of services required to keep channels of communication open. From client PCs and user support to local area networks and servers, you will be able to build, configure and maintain the IT equipment used by the Army.

Job on base

Your day-to-day activities as an ISOP will see you installing and administrating operating systems on laptops, computers, servers, and networks.  Additionally, as an applications specialist your role may see you working face to face with customers or over the phone from a service desk.  Gymnasiums, Swimming pools and the like are provided to allow individuals to maintain a high level of Physical fitness during and after work as this is a key part of the Army life.

Job on deployment

Information Systems Operators are highly deployable, and are employed in a variety of overseas missions and exercises, primarily in support of other units. While on deployment overseas you can expect to work alongside other countries and nationalities establishing and supporting high tech IT equipment, establishing and supporting IT systems for the NZDF and or supported country.

I developed a passion for IT. I didn’t want to go back to University so I decided to join the Army so I could work and learn at the same time.

Career progression and training

Basic Training
Job Training
Career Progression

Upon successful enlistment into the Army you’ll be posted to Waiouru Army base. Here you’ll do 16 weeks of basic military training to find out if you have got what it takes to be in the Army, and learn various subjects including:

  • Organisation and Administration
  • Army Customs and Protocol
  • Drill and Parades
  • Military Field Skills and Weapon Training
  • First Aid
  • Physical Fitness

Royal New Zealand Signals Corps Training Course

You will start your initial communications training with a 3 month course at, Linton, Palmerston North. On this course you will learn to operate a broad range of Army Radio and Communications equipment whilst gaining a good understanding of computer and networking systems. This primary course is the building block of Esprit de Corps & comradeship to the RNZ Signals Corps and its members whom will become lifelong friends within and outside of the NZ Army.


Information Systems Operator and Systems Engineers Junior Course

This 9-week course focuses on the installation and configuration of the Remote Communications Access Node (RCAN), and teaches you about the hardware, software and security requirements to operate the RCAN as well as the cabling, encryption and network engineering to support the RCAN. The course teaches a combination of Computer Industry technologies using Windows Client, A+, CCNA and Military curriculums. At the completion of this course you will have learnt all the skills that will allow you to sit the Microsoft Client and CISCO ICND exam.


Information Systems Operator Intermediate Course

This 12-week course focuses on the implementation and management of server applications and information management processes on the Forward Communications Access Node (FCAN), utilising a combination of Computer Industry applications from Microsoft and VM Ware and Military curriculums such as the military Battle Management System. Managing a service support desk and Implementing Infrastructure design documents are also covered in this course.


Information Systems Operator Senior Course

This 5-week course focuses on advanced server applications which affect the Design and Implementation of Information System solutions to meet battlefield requirements in a Local or Wide Area Network configuration. This course also includes the implementation and management of secure computer network architectures, computer network defence and Disaster recovery plans. As part of this course you will also learn and qualify in the Information Technology Infrastructure Library (ITIL) foundation exam. 


Trade Promotion Courses

The Detachment Commanders Course and the Troop Sergeants Course are part of your career progression. They are designed to test your trade knowledge and skills as well as your leadership ability. Base level management is conducted during these courses and enhanced at Unit level. The Communications Information System Electronic Warfare Managers Course is more advanced course which will train you in the administration, design and management of communications systems. The course is designed to test your management skills and your ability to manoeuvre communications assets on the battlefield.

Your trade training will take approximately six years to complete. Throughout this time the NZ Army will provide training within your chosen professional field of employment. We will provide you with industry recognised training ranging from the CCNA Networking suite, Server virtualisation technologies, through to Microsoft Server, Client and various desktop applications.  Later on, as you move up within rank and seniority in your chosen trade of ISOP’s, you can be posted to other areas such as Wellington, Trentham and Auckland.

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Salary and benefits

Careers in the Army are well-rewarded, diverse and exciting. As you become more experienced and move up through the ranks, gaining additional skills and qualifications, your salary will rise accordingly.




Starting Trade Training


Higher Rank

Benefits and allowances

There are many additional benefits to being in the Defence Force, that will make your money go further.

For example, on top of your basic salary you can expect ‘Military Factor’. This provides you with significant extra financial rewards because of the commitment you’ve made to serve your country.

Free medical and dental
Access to subsidised equipment on base
Subsidised food on base
Competitive superannuation, up to 4% with KiwiSaver
Sponsored tertiary study programmes at all levels

Entry requirements

Fitness and Medical
Period of Service
  • You must be at least 17.5 years old due to the requirement to hold a TSV clearance. However, the preferred minimum age is 20 years old.
  • Meet the citizenship and security requirements to gain TSV security clearance for this trade
  • Must be an NZ Citizen
  • You must be medically fit for service.
  • Colour perception restrictions may apply.

There are strict citizenship and security requirements to gain the required TSV security clearance for this trade.

Find out if you’re eligible here.

Depending on which higher qualifications you choose to undertake, the return of service can be up to two years.

NOTE: Certified Network Engineer (LAN Manager) has a 24 month period of service.

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